Liverpool Head Office: 18-20 Harrington Street Liverpool L2 9QA

Sutcliffe honours the rights of our website visitors privacy and data protection and is fully committed to complying with the provisions of all applicable Data Protections legislations and regulations such as Data Protection Act and EU GDPR. 

The pre privacy and security of our customers and clients is important to us.

This privacy policy describes how Sutcliffe collects, uses, shares and retains personally identifiable information provided by users of this website and individuals who engage with the company.

This policy is effective from 3rd March 2020. This policy will be continuously monitored and assessed against any new business practices and regulatory changes to continue to safeguard your privacy.

We will not share, sell or rent individual personal information without explicit permission. Information submitted to Sutcliffe is only available to employees managing this information.

Data Controller

The data controller for all personal data collected via is Sutcliffe with the registered head office at 18-20 Harrington Street, Liverpool, L2 9QA. We hold responsibility for the data we collect and how we hold and use your personal data provided. We take necessary measures for protecting the data from unauthorised access or loss.

Data Collection

In the running and maintaining of our website we may collect and process the following data about you:

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access including traffic data, location data and other communication data.
  2. Information provided voluntarily by you. For example, when you apply for a vacancy on our careers page.
  3. Information that you provide when you communicate with us by any means.

Sutcliffe does not collect personal data about individuals except when there is a legitimate business requirement or when such information is provided on a voluntary basis. 

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. 

Storing your personal data

The personal data collected is stored in Sutcliffe’s CRM system and other appropriate data management systems, both paper-based and electronic. Personally identifiable information will not be disclosed to any third party unless permission has been obtained from the users directly.

At regular intervals we will ensure the following:

  1. Review the length of time we hold your personal data on file
  2. Consider the purpose for which we hold your data and assess how long we will retain it
  3. Securely delete information that is no longer required
  4. Update, archive, or delete information that is invalid, no longer used or out of date

Third party links

Where applicable, Sutcliffe may provide links to third-party websites. These links are provided as a service to website users and are operated by independent entities that have their own privacy policies. Providing third party links does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their policy before sending them any personal data.

Social media

We may use a third party to manage our social media interactions. If you send us a private or direct message via all social media platforms the messages may be saved. Like other personal information you may provide, these direct messages will not be shared with any other organisation. 

Privacy rights 

You have the right to object to your personal data being processed for any particular purpose, or to request that we stop using your information. If you wish to exercise these rights, please email or by post at 18-20 Harrington Street, Liverpool, L2 9QA. 

This privacy policy was last updated on 12th March 2020